Exam Preparation

Mortgage Servicing Exam Preparation for Consumer Lenders

Mortgage servicing examinations scrutinize your loss mitigation practices, escrow management, and borrower communications. Canarie helps you maintain evidence of compliant servicing practices throughout the examination cycle. Specifically tailored for the unique examination requirements facing consumer lenders.

More for Consumer Lenders

Consumer Lenders Exam Preparation Challenges

Multi-jurisdictional requirements
Consumer protection scrutiny
State rate and fee limitations
Fair lending requirements
CFPB oversight

Examining Agencies

CFPBOCCFDICState regulators

Exam Frequency

Every 12-24 months

Preparation Steps for Consumer Lenders

1
Review loss mitigation procedures
2
Compile escrow analysis documentation
3
Document borrower communication compliance
4
Gather complaint resolution evidence
5
Prepare payment application documentation
6
Document quality control testing results
7
Compile training completion records

Evidence Examiners Expect

Loss mitigation policies and procedures
Escrow account management records
Borrower communication logs
Complaint tracking and resolution
Payment processing documentation
Quality control testing results
Servicing transfer documentation

Related Compliance Areas for Consumer Lenders

TILA/Reg ZECOA/Reg BFCRAUDAAPState-specific requirements

Frequently Asked Questions

Transform Mortgage Servicing Exam Preparation for Your Consumer Lender

See how consumer lenders prepare for examinations in days, not weeks.