Exam Preparation
Mortgage Servicing Exam Preparation for Neobanks
Mortgage servicing examinations scrutinize your loss mitigation practices, escrow management, and borrower communications. Canarie helps you maintain evidence of compliant servicing practices throughout the examination cycle. Specifically tailored for the unique examination requirements facing neobanks.
Neobanks Exam Preparation Challenges
Meeting sponsor bank compliance requirements
Building compliance credibility
Scaling compliance with user growth
Preparing for potential direct regulation
Managing third-party risk
Examining Agencies
CFPBOCCFDICState regulators
Exam Frequency
Every 12-24 months
Preparation Steps for Neobanks
1
Review loss mitigation procedures2
Compile escrow analysis documentation3
Document borrower communication compliance4
Gather complaint resolution evidence5
Prepare payment application documentation6
Document quality control testing results7
Compile training completion recordsEvidence Examiners Expect
Loss mitigation policies and procedures
Escrow account management records
Borrower communication logs
Complaint tracking and resolution
Payment processing documentation
Quality control testing results
Servicing transfer documentation
Related Compliance Areas for Neobanks
BSA/AML programConsumer protectionData privacyThird-party risk managementSponsor bank requirements
Frequently Asked Questions
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Transform Mortgage Servicing Exam Preparation for Your Neobank
See how neobanks prepare for examinations in days, not weeks.